"The health and safety of our players, guests, and staff is our top priority. We have been hard at work developing protocols to ensure that everyone can have the best experience in the safest way possible. As the situation continues to evolve, we ask for the patience of all our guests as we continue to adapt to changing protocols and promise that we will communicate any and all updates as quickly as possible. While LAFC games may look different for the time being, we are thrilled to get back to the Banc."

- LAFC Co-President & CBO Larry Freedman

General Guidelines

Proper social distancing and mask protocols will be strictly enforced by LAFC staff. Guests’ movements on the concourse will be limited to entering and leaving the stadium, food and beverage order and pick up at designated locations, and access to bathrooms. In addition over 100 hand sanitizing stations have been placed throughout the stadium.

LAFC has also taken steps to incorporate contactless technology to enhance the guest experience, including mobile ticketing, digital parking passes, mobile ordering for food and beverage, and cashless transactions.

At this time, tailgating or any outside gathering within Expo Park is strictly prohibited and will be enforced.

Ticketed guests will enter the stadium via the Northwest, North, Northeast, and Southeast gates. Premium guests will enter the stadium through the North Grand Lobby. The South Grand Lobby will be closed due to public health protocols.

Face Coverings

To ensure your health and safety, Banc of California Stadium will require that guests wear a face covering at all times, with the exception of food and beverage consumption in-seat, unless otherwise specified. The mask must fully cover the nose and mouth. Guests may not remove masks to cheer or shout.

Social Distancing

Proper social distancing protocols will be strictly enforced by LAFC staff. Guests must maintain six feet of distance at all times, except in Fully Vaccinated-Only Sections or Zones.

Restrooms throughout the stadium have been outfitted to allow for maximum physical distancing and contactless use. Dedicated cleaning staff will service the restrooms regularly to disinfect surfaces with approved EPA products in accordance with county guidelines.

No Bag Policy

LAFC has instituted a “No Bag Policy” to reduce the instances of physical contact between security guards and personal belongings. The only bags that will be allowed into the stadium are 4” x 6” clutch bags. Locker trailers will be available outside the stadium for guests who have oversized bags.

Parking & Uber

Fans will be permitted to park in the Blue and Green lots with the entrances at Figueroa St. and 39th St. and Martin Luther King Blvd. and S. Hoover St. respectively. Parking should be purchased in advance and once your tickets are confirmed you will receive a link to opt-in to parking. Fans using Uber to travel to the stadium will be dropped off and picked up in the exclusive Uber Zone located at the southeast corner of the stadium. Full details on parking, including purchasing parking, will be provided once members are assigned their seats.

Food & Beverage

Concessions will be open for direct cashless transactions at all major stands, in addition, to order ahead and for pick-up with a dedicated lane (via QR code, text, or LAFC App). Once your tickets are confirmed you will be provided with more details on mobile ordering. Due to face-covering requirements, guests will only be able to consume their food and beverage from their assigned seating location.

Food and beverage in all-inclusive premium clubs will be available for pick-up. Further details will be sent to members in each corresponding Premium Club.

Cashless Payments

The Banc will not be accepting cash in 2021. All transactions for food and beverage will be order ahead and concession stands and LAFC HQ will only be accepting contactless forms of payment including Apple Pay.

Fully Vaccinated-Only Sections and Zones

If you have elected to sit in the non-socially distanced section where proof of vaccination or proof of negative COVID-19 test is required, please take note of these requirements for entry.

VACCINATED

Eligibility

  • Designated seating sections will be reserved for: (1) fully vaccinated patrons (i.e., patrons age 16 and older for whom at least two (2) weeks have passed since they received their second dose in a 2-dose series (e.g., Pfizer-BioNTech or Moderna), or at least two (2) weeks have passed since they received a single-dose vaccine (e.g., Johnson and Johnson (J&J)/Janssen); and (2) children between the ages of 2 and 15 (who are with their parent, guardian, or sponsor), who can provide proof of having tested negative for COVID-19 (within 72 hours before entering, if based on a PCR test, or within 24 hours before entering, if based on an antigen test). Children under the age of two (2) do not need to provide proof of a negative COVID-19 test.

Proof of Vaccination

  • The following must be provided to show proof of full vaccination: (1) A photograph identification and (2) proof of full vaccination.
  • The following are acceptable as proof of “full vaccination”: a vaccination card (which includes the name of the person vaccinated, the type of vaccination provided, and the date that the last dose was administered), or a photo of a vaccination card as a separate document, or a photo of the attendee’s vaccination card stored on a phone or electronic device, or documentation of full vaccination from a healthcare provider (which includes the name of the person vaccinated and confirms the person is fully vaccinated).

Vaccine Verification

  • You can verify your full vaccination by: (1) Pre-registering your qualifying documents with our partner, Total Testing Solutions (TTS), by going to the following link: https://www.totaltestingsolutions.com/lafc-fans-testing-information/; or (2) On-site at a location separate from gate entry. Pre-registration is encouraged for faster entry.

PROOF OF NEGATIVE TEST

  • For children 2-15 years of age, the following documents must be provided to show proof of a negative COVID-19 test result: a printed document (from the test provider or laboratory), or an email or text message displayed on a phone or electronic device from the test provider or laboratory. The information provided should include the name of the person tested, the type of test performed, and the date of the negative test result.
  • Children younger than two (2) years of age do not need to be tested and may also sit with their parent, guardian, or sponsor in the Fully Vaccinated-only section.

COVID-19 TESTING OPTIONS (FOR CHILDREN 2-15 YEARS OF AGE):

Before Match Day:

· Testing is available through TTS at one of their sites in Southern California.

· If you receive a test at any COVID-19 testing site, you can pre-register the negative result with TTS (provided the test is taken within the required timeframe).

Matchday at Stadium:

· LAFC will provide on-site rapid antigen testing for children 2-15 years of age at the Stadium before matches at the Stadium through TTS.

OTHER SAFETY INFORMATION

· ANY PERSON WITH A TICKET FOR A FULLY VACCINATED-ONLY SECTION WHO IS 16 YEARS OF AGE OR OLDER AND CANNOT PROVIDE THE REQUIRED VERIFICATION OF FULL VACCINATION, OR WHO IS BETWEEN 2 AND 15 YEARS OF AGE AND CANNOT PROVIDE THE REQUIRED PROOF OF A NEGATIVE COVID-19 TEST WITHIN THE APPLICABLE TIME PERIOD, WILL NOT BE PERMITTED TO ENTER THE STADIUM.
  • Social distancing will not be required in a fully vaccinated-only section. Persons seated in these sections will be seated directly next to other parties.
  • Face coverings are required in all vaccinated sections and zones, except while actively eating and/or drinking while in the ticketed seat.
  • All other applicable health and safety guidelines set forth in the Stadium’s A-Z Guide shall be followed.
  • If you plan to post any of your tickets for resale, please be sure to indicate which section that your seat location is located in: either “Fully Vaccinated-Only Section” or “Socially-Distanced” seating section.

FREQUENTLY ASKED QUESTIONS

Q: Will LAFC welcome guests to Banc of California Stadium this season?

LAFC is excited to open our 2021 season by welcoming back our guests to Banc of California Stadium! To comply with public health guidelines, the Stadium’s capacity will be limited to allow for physical distancing and other protections.

Q: How many guests will be allowed at games?

We are working with Public Health officials to determine the exact number of safe, physically distanced ticketed seating we can provide for games.

Our goal is to provide an opportunity for everyone in our community to attend matches despite these unique circumstances.

Capacity for future games will be reviewed and potentially increased in accordance with Public Health guidelines.

Q: What protocols are in place to keep people safe?

The health and safety of our players, guests, and staff is our top priority. We have been hard at work developing health protocols to ensure that everyone can have the best experience in the safest way possible.

Proper social distancing and mask protocols will be strictly enforced by LAFC staff. Guests’ movements on the concourse will be limited to entering and leaving the stadium, picking up food and beverage orders at designated locations, and accessing bathrooms. In addition, more than 100 hand sanitizing stations have been placed throughout the stadium.

LAFC incorporated contactless technology to enhance the guest experience, including mobile ticketing, digital parking passes, mobile ordering for food and beverage, and cashless transactions.

Banc of California Stadium is a GBAC STAR accredited facility, which is the gold standard for prepared facilities and signifies that the stadium has implemented and maintains the industry’s highest standards for cleaning and disinfection of infectious agents.

If you have a specific question regarding safety, please contact memberships@lafc.com

Q: Will I be able to resell or transfer my tickets?

Yes. If you are unable to attend a match you have tickets for, then you will be able to transfer or resell your tickets.

Q: Are masks required?

To ensure your health and safety, Banc of California Stadium requires that guests wear a face covering at all times, except when consuming food and beverages in the guest’s assigned seat, unless otherwise specified.

Q: Will I be able to buy food and merchandise at LAFC matches?

Concessions will be open for direct cashless transactions at all major stands, in addition, to order ahead and for pick-up with a dedicated lane (via QR code, text, or LAFC App). Once your tickets are confirmed you will be provided with more details on mobile ordering.

Eating and drinking is only allowed in the guest’s assigned seat. There is no eating allowed in the concourse.

Food and beverage in premium clubs will be available. Details will be sent directly to Premium Club members.

Merchandise kiosks in the stadium will not be open due to public health guidelines. LAFC HQ will remain open, but only accessible before and after the match. Guests will not have access to LAFC HQ during the match.

Q: Will lines/queues be organized for physical distancing?

Yes. To ensure everyone’s safety, all waiting lines for stadium entry, food and beverage pick-up and restrooms will be physically distanced by six feet.

Q: Will I be able to bring bags or my own food and drink into the stadium?

LAFC has instituted a “No Bag Policy” to reduce physical contact with security guards and personal belongings by staff. The only bags that will be allowed into the stadium are 4” x 6” clutch bags. Locker trailers will be available outside the stadium for guests who have oversized bags.

Outside food and drink will not be permitted with the exception of one factory-sealed, 20oz or smaller bottle of water per guest.

Q: Are rideshare vehicles (Uber) allowed to pick up and drop off at the Stadium?

Guests using Uber to travel to the stadium will be dropped off and picked up in the exclusive Uber Zone located at the southeast corner of the stadium.

Q: Can I tailgate?

No.

Tailgating or any outside gathering outside the Stadium or within Expo Park, including Christmas Tree Lane, is strictly prohibited in accordance with public health guidelines and will be enforced.

Q: Are there new parking protocols? Do I have to arrange that in advance?

Yes.

Guest parking is only available in the Blue Lot (enter at Figueroa St. and 39th St.) and Green Lot (enter at Martin Luther King Blvd. and S. Hoover St.) and will again be first come, first park. Parking must be purchased in advance. Once your tickets are confirmed, you will receive more details on how parking will work.

Q: Will the restrooms be open?

Yes. Restrooms throughout the stadium have been outfitted to allow for maximum physical distancing and contactless use. Dedicated cleaning staff will service the restrooms regularly to disinfect surfaces with approved EPA products in accordance with public health guidelines.

Q: Will the LAFC HQ, the team store, be open?

Yes. LAFC HQ will be open before and after the game and will operate on current retail public health protocols. During the game, guests will NOT have access to the team shop from inside the stadium. Re-entry back into the stadium will not be allowed.

Q: Will the Fields LA be open?

No. The Fields LA is currently closed and will not be open during match days until further notice.

VACCINATION- RELATED FREQUENTLY ASKED QUESTIONS

:Q. Who is eligible to sit in a fully vaccinated zones or sections?

To sit in a vaccinated-only zone, you must have received your second dose of the Pfizer or Moderna vaccine or your single dose of the Johnson & Johnson vaccine two weeks before the match. For the May 22 vs Colorado match, the last date is on or before May 8. For the May 29 match vs NYCFC, the last date is on or before May 15.

Q. What is the difference between vaccinated zones and vaccinated sections?

· Vaccinated Zones: Vaccinated zones are entire areas within the stadium, including concourses, where there will only be fully vaccinated guests. At Banc of California Stadium for May 22 and 29, the entire East Side, South Side and their respective concourses (please see map below) will be considered vaccinated zones. Guests cannot cross over to the other areas of the stadium outside the vaccinated zone. Masks are still mandated per LA County guidelines but social distancing is not.

· Vaccinated Sections: Vaccinated sections are dedicated areas and spaces within unvaccinated zones that guests and fans do not need to adhere to social distancing requirements while in the vaccinated section. These areas include the vaccinated supporter section, vaccinated suites, and vaccinated Club spaces including Directors Box. Whenever guests leave these designated sections/areas, all safety and health guidelines apply including social distancing.

Q. Are there specific entrances for each zone/sections/areas?

Yes. For the May 22 and May 29 matches, there will be dedicated entrances for each zone/section. Entry with tickets to non-corresponding gates will be denied.

  1. For vaccinates zones in the East and South sides (Sections 109-124 and 208 to 224, Mid-Field Box and Figueroa Club), entry will be through the Northeast and Southeast gates ONLY.
  2. For non-vaccinated zones west and north sides, entry will be at the Northwest and North Gates ONLY.
  3. All guests in the west side premium clubs including all suites, Sunset Club, Founders Club, Field Club, and Directors Box can ONLY enter from the North Grand Lobby entrance.

Q. How will vaccine verification work?

Vaccine verification will occur before you go through security. For the vaccinated zones in the East Side and South Side, verification will occur in lanes outside of the applicable gates with an express/pre-registered and regular verification lanes. For all premium seats in the West Side, verification will occur at the Total Testing Solutions (“TTS”) tent in the Northwest Plaza outside of the North Grand Lobby.

There are three main methods:

1) Pre-register with TTS and receive a health pass and be verified on-site with any photo ID (pre-registration must occur 4 hours before the match)

2) Pre-register with TTS and receive a digital NFC contactless pass via Lava Realtime Membership platform through your mobile number (sign-ups must occur 48 hours before the match).

3) 3) Arrive at the stadium on match day with a physical photo ID (any ID will be permitted) and proof of vaccination will be checked at the gates.

Q. How do I prove I’ve been vaccinated?

You need to provide a photo ID (any ID that matches the name on proof of vaccination) and proof of vaccination. Proof of vaccination includes (1) a vaccination card; (2) a photo of your vaccination card; or (3) documentation of full vaccination from a healthcare provider. Pre-registration is encouraged for faster entry. You can pre-register with our partner, TTS. We will also be issuing NFC passes via mobile phone numbers registered with TTS so you can enter with the contactless NFC vaccine credential without having to present your ID and proof of vaccination on-site

Q. Can I bring children under 16 into vaccinated sections?

Yes. Children between the ages of 2 and 15, who can provide proof of having tested negative for COVID-19 (within 72 hours before entering, if based on a PCR test, or within 24 hours before entering, if based on an antigen test) can be admitted. Children under the age of two do not need to provide proof of a negative COVID-19 test. Options will be available at TTS sites before the game and also on-site on matchday.

Q. How do I provide a negative test result for a child?

For children 2-15 years of age:

· a printed document (from the test provider or laboratory),

· or an email or text message displayed on a phone or electronic device from the test provider or laboratory.

The information provided should include the name of the person tested, the type of test performed, and the date of the negative test result. Testing is available through TTS at one of their sites in Southern California.

If you receive a test at any COVID-19 testing site, you can pre-register the negative result with TTS (provided the test is taken within the required timeframe).

LAFC will provide on-site rapid antigen testing for children 2-15 years of age at the stadium before matches at the TTS tent on Christmas Tree Lane.

Q. What sections of Banc of California Stadium are vaccinated-only?

Sections on the East Side (sections 109-117, 209-216, Figueroa Club, and Midfield box) and South End (sections 118-124, 218-224) are for fully vaccinated guests only. The east side and south side will be completely self-contained

Q. Do I have to wear a mask in fully vaccinated sections?

Yes, face coverings are required in all vaccinated sections and zones, except while actively eating and/or drinking while in the ticketed seat.

Q. Do I need to socially distance in vaccinated sections?

Social distancing will not be required in a fully vaccinated-only section. Persons seated in these sections will be seated directly next to other parties.

Q. Do I have to be vaccinated to attend a match?

No. There are socially distanced sections of the stadium that do not require proof of vaccination.

Q. Will you have mobile ordering for food and beverage?

Yes, This will be available for a limited number of stands that serve prepared hot foods. Please make sure you ONLY order from your seated section on the drop-down list as mobile ordering is only available in your zone.