2023-2024 Memberships & Renewal FAQ
As a reminder your 2024 Season ticket membership will no longer include one Leagues cup match. As a result, your 2024 season ticket membership will now go from a 18-match plan back to a 17-match plan, and the price for your 2024 season membership will be adjusted accordingly.
2024 MONTHLY PAYMENT: Payments for 2024 Season Memberships will be divided into twelve (12) monthly installments beginning July 15, 2023 and continuing through June 15, 2024.
Q: How can I add-on tickets in the Supporters Section?
A: Demand for Supporters Section memberships are extremely high and memberships have been sold out for quite some time. In the event that memberships become available, they will be extremely limited. Requests will be fulfilled based on tenure and subject to availability. In order to secure Supporters, you will need to first renew your current Membership. Non-renewed accounts will be ineligible for relocation.
Q: How do I cancel my membership?
A: In order to cancel, use the “make changes” button via your Member Details email and select the option to cancel your 2024 membership.
Q: When is the deadline to cancel?
A: Thursday, July 12th at 5:00PM Pacific Standard Time.
Q: If I decide that I want to renew after filling out the cancellation form, how do I renew my membership?
A: By cancelling your membership, you are forgoing your specific seating location. Should you change your mind, contact your Membership Services Representative and they will let you know what locations are available.
Q: Why can’t I upgrade / add seats / relocate right now?
A: Our relocation period will occur a few months after renewals. Our inventory will not be finalized until after the renewal process is completed. At that time, we will have a better idea of availability.
Q: Why do I have to renew my current seats if I want to upgrade / relocate?
A: As a membership benefit, renewed members will receive priority on the best available locations at BMO Stadium. Only renewed members who are current on a payment plan will be eligible for relocation. Please note, due to the high number of season memberships, we are unable to guarantee the ability to relocate, upgrade, or add to your current membership.
Q: How do I upgrade?
A: Please complete the add on / upgrade survey located in your account manager or contact your rep directly via phone or email. Keep in mind upgrades are subject to availability and in-stadium capacity. The relocation period will occur sometime in September.
Selecting “make changes” will not change your membership seats without your action in September.
Q: When does my payment run?
A: Your first payment for your 2024 Membership will run July 15th.
Q: How can I change / update my payment information?
A: You can contact your member service representative to change your payment method at any time. Once your invoice is loaded into your account, you will be able to change your payment type through your account manager.