2023 MEMBERSHIPS & RENEWAL FAQ
As a reminder your 2023 Season ticket membership will now include one 2023 Leagues cup match. As a result, your 2023 season ticket membership will now go from a 17 game plan to an 18 game plan, and the price for your 2023 season membership will be adjusted accordingly.
2023 MONTHLY PAYMENT: Payments for 2023 Season Memberships will be divided into eleven (11) monthly installments beginning August 15, 2022 and continuing through June 15, 2023.
Q: How can I add on tickets in the Supporters Section?
A: Demand for Supporters Section memberships are extremely high and memberships have been sold out for quite some time. In the event that memberships become available, they will be extremely limited. Requests will be fulfilled based on tenure and subject to availability. In order to secure Supporters, you will need to first renew your current Membership. Non-renewed accounts will be ineligible for relocation.
Q: How do I cancel my membership?
A: In order to cancel, use the “make changes” button via your Member Details email and select the option to cancel your 2023 membership.
Q: When is the deadline to cancel?
A: Thursday, August 11th at 5:00PM Pacific Standard Time.
Q: If I decide that I want to renew after filling out the cancellation form, how do I renew my membership?
A: By cancelling your membership, you are forgoing your specific seating location. Should you change your mind, contact your Membership Services Representative and they will let you know what locations are available.
Q: Why can’t I upgrade / add seats / relocate right now?
A: Our relocation period will occur in September. Our inventory will not be finalized until after the renewal process is completed. At that time, we will have a better idea of availability.
Q: Why do I have to renew my current seats if I want to upgrade / relocate?
A: As a membership benefit, renewed members will receive priority on the best available locations at BMO Stadium. Only renewed members who are current on a payment plan will be eligible for relocation. Please note, due to the high number of season memberships, we are unable to guarantee the ability to relocate, upgrade, or add to your current membership.
Q: How do I upgrade?
A: Please complete the add on / upgrade survey located in your account manager or contact your rep directly via phone or email. Keep in mind upgrades are subject to availability and in-stadium capacity. The relocation period will occur sometime in September.
Selecting “make changes” will not change your membership seats without your action in September.
Q: When does my payment run?
A: Your first payment for your 2023 Membership will run August 15th.
Q: How can I change / update my payment information?
A: You can contact your member service representative to change your payment method at any time. Once your invoice is loaded into your account, you will be able to change your payment type through your account manager.