2022 MEMBERSHIPS & RENEWAL FAQ
2022 SEASON ROLLOVER CREDIT: Credit for socially distance matches you were not selected to attend in 2021 has already been applied to your 2021 balance. If you do not opt-out, any remaining credit will be applied to your season Membership for 2022.
2022 BALANCE: Members will be responsible for paying the balance of 2022 matches that their rollover credit does not cover.
2022 MONTHLY PAYMENT: Payments for the 2022 Season Memberships will be divided into eight monthly installments beginning on Nov. 15, 2021 and continuing through June 15, 2022.
Q: How can I add on tickets in the Supporters Section?
A: Demand for Supporters Section memberships are extremely high and memberships have been sold out for quite some time. In the event that memberships become available, they will be extremely limited. Requests will be fulfilled based on tenure and subject to availability. In order to secure Supporters, you will need to first renew your current Membership. Non-renewed accounts will be ineligible for relocation.
Q: How do I use my rollover credit for my renewal?
A: Any remaining credit will be applied to your Season Membership for 2022.
Q: How do I cancel my membership?
A: We are sad to see you go! If you select “make changes” and then “cancel” via your Member Details email, you will opt out of your seats for 2022 and lose all of your tenure. In order to make sure we understand why you are cancelling your membership expect to be contacted by your membership services representative.
Q: When is the deadline to cancel?
A: Friday, November 12th at 5:00PM Pacific Standard Time.
Q: If I decide that I want to renew after filling out the cancellation form, how do I renew my membership?
A: By cancelling your membership, you are forgoing your specific seating location. Should you change your mind, just contact your Membership Services Representative and they will let you know what locations are available.
Q: Why can’t I upgrade / add seats / relocate right now?
A: Our relocation period will occur in December. Our inventory will not be finalized until after the renewal process is completed. At that time, we will have a better idea of availability.
Q: Why do I have to renew my current seats if I want to upgrade / relocate?
A: As a membership benefit, renewed members will receive priority on the best available locations at Banc of California Stadium. Only renewed members who are current on a payment plan will be eligible for relocation. Please note, due to the high number of season memberships, we are unable to guarantee the ability to relocate, upgrade, or add to your current membership.
Q: How do I upgrade?
A: Please complete the add on / upgrade survey located in your account manager or contact your rep directly via phone or email. Keep in mind upgrades are subject to availability and in-stadium capacity. The relocation period will occur sometime in December.
Q: When does my payment run?
A: Your first payment for your 2022 Membership will run November 15th.
Q: How can I change / update my payment information?
A: You can contact your member service representative to change your payment method at any time. Once your invoice is loaded into your account, you will be able to change your payment type through your account manager.